More service for your satisfaction.
Our specialists are happy to help you with queries and problems – whether you have questions about products and spare parts, or to help you resolve problems. Just call our Service department.
Are you looking for a contact outside Germany? You can find all international contact addresses here:
Rating plate finder
When you contact our Service department you should have the product number (e-no.) and the manufacturing date (FD) of your appliance at hand. You can find these on a sticker on your appliance. Our rating plate finder shows you where you can find the sticker on your appliance. Simply use the drop-down menu to select the product category and subcategory.
Manufacturer warranty
Junker provides a 24-month manufacturer warranty on all new built-in appliances*. This means you are in safe hands if a defect occurs in spite of high quality and high-performance technology.
* Other provisions can apply in some countries. Please enquire about this via our hotline.
Aqua-Stop warranty
Find out more about the lifetime warranty in the case of water damage.
Spare parts
You can get original JUNKER spare parts for all kind of JUNKER appliances. Please find all information here.
